These procedures will map out what we expect of you at your next visit, along with what you can expect from us in return. We will put Safety first. We look forward to seeing you, safely! Any guest entering Wildheart Salon will be expected to follow these policies and will be responsible for appointment cost if not followed. If you do not feel comfortable with the information below, we can reschedule your appointment. Please follow cancelation requirements.
Thank you and be well!
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Please review the following questions before beginning your service:
In the last 7 days, have you experienced any symptoms of Covid, exposure to Covid, or tested positive for Covid-19?
-If anyone at Wildheart Salon believes you are not well or in a household with a previously sick or quarantined person, they have the right to refuse or end the service.
-If you are sick or can answer yes to the above, please call to reschedule your appointment as soon as possible. You may also cancel/reschedule online at ws.aurasalonware.com.
--Please wear a well fitting mask if you feel as though you may have cold/allergy symptoms
Persons in the salon:
-Feel free to call ahead or come by for any retail purchasing.
-Call or book online for your next salon visit. Call us at 404-228-7365, or book online at ws.aurasalonware.com. If you need assistance booking online, we are happy to assist and send your login information via email.
-Please, do not bring any additional guests with you.
-If you are booking for a minor and know that you need to come in with them.
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Personal Protective Gear:
-Wearing masks- Please, bring your own mask of you would like to wear one.
-Gloves will be worn during some services. If gloves are not being worn, salon employees hands will be clean & disinfected.
-Capes- Each client will be draped with a clean cape.
-Hand-washing- Employees must wash hands with soapy, warm water, for a minimum of 20 seconds between every client service.
-A Safety & Sanitation fee will be added to all Wildheart Salon service tickets as a total of $1.50.
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Disinfection:
-Disinfectants will be EPA –registered and labeled.
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Reception area:
-Employees must frequently wash their hands after using the phones, computer, cash register and/or credit card machine. Surfaces will be wiped/disinfected between each use.
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-Avoiding the exchange of cash can help greatly in preventing spread of virus, but if this is unavoidable, we will clean/disinfect before and after. The use of credit/debit transactions is preferred, using touch/swipe/no signature technology.
-All door handles and regularly touched surfaces will be wiped with a disinfectant. Hand sanitizer and tissues will be provided for your use.
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Restrooms:
-All restroom surfaces including floors, sinks and toilet bowls will be cleaned and disinfected every day.
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Shampoo Bowls:
-If you are receiving a COLOR SERVICE, as always, please come in with CLEAN, DRY HAIR.
-We will gladly shampoo/condition & blowdry as usual. We are still happy to do dry/wet cuts if you feel more comfortable with less time in salon.
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Workstations:
-All work areas and tools will be cleaned and disinfected between each client.
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Cancellation:
-Our policies for cancellation remain in place. Please call within 24 hours of your appointment time to cancel or reschedule, Tuesday-Friday. Please call within 48 hours of your appointment for Saturday's.